What is Mediation?

Mediation is a process that enables persons in conflict to come together to create their own mutually acceptable agreements. A trained third-party neutral known as a mediator assists the parties in coming up with possible solutions to their dispute. Mediation provides an opportunity for parties to resolve their differences in a comfortable, informal setting, and to do so quickly and conveniently.

Mediation is a confidential process. Participation in mediation is voluntary.


Who are the Mediators?

Our mediators are professionally trained facilitators, including both program staff members and community volunteers, with significant mediation experience. They are ready to listen and take the time to help all the parties involved to reach mutually acceptable agreements. Mediators do not act as judges or decision makers. Rather, they empower people to resolve disputes for themselves.


Who is Served by Our Programs?

Men, women, and families of every age, race, ethnic background, income and education level are served by the program. Mediators can be provided for people who speak languages other than English. People may come to the mediation center on their own or through referrals made by the court system, law enforcement agencies, employers, lawyers, the clergy or other public and private agencies.


Do I Need a Lawyer?

No, lawyers are welcome to come to the mediation session but they are not required. The atmosphere of a mediation session is informal. Parties are encouraged to speak for themselves.

Learn more about our conflict management programs:

For more information call 718-947-4036


Interested in becoming a mediator?

Click here for upcoming training opportunities