Mediation is a process that enables persons in conflict to come together to create their own mutually acceptable agreements. A trained third-party neutral known as a mediator assists the parties in coming up with possible solutions to their dispute. Mediation provides an opportunity for parties to resolve their differences in a comfortable, informal setting, and to do so quickly and conveniently.
Mediation is a confidential process. Participation in mediation is voluntary.
NYCID’s Training Institute specializes in designing and facilitating dynamic training and workshops that serve the needs and interests of our professional staff as well as our partnering clients: schools, public and private agencies, businesses, community groups, parents and individuals.